Money Advice Assistant

Full Time
Main Office
Posted 2 weeks ago

Primary Responsibilities

Debt Free South West (previously known as Money Advice West) is the South West’s leading independent free debt advice partnership.  We have helped over 6,000 people per year who face poverty and debt issues.   The partnership has been in place for over 13 years and our advisers help clients with all types of money worries from rent and council tax arrears to credit card and water debts.  We work with clients to prioritise their debts, contact creditors, and represent the client in negotiations with bailiffs.

General Responsibilities

Due to the COVID-19 outbreak, we are expecting a large increase in demand for debt advice and so we are recruiting a Money Advice Assistant into the free debt advice sector to work with our team of Advisers at GL Communities. This is a great opportunity for you to have a career where you can make a real difference to people’s lives.

Key Experience and Skills

To learn how to provide advice to over indebted clients that is accurate, effective, and tailored to the individual’s circumstances, we will offer:

  • Money & Pensions Service training
  • Skills training from Debt Free South West
  • Ongoing support from supervisors

To learn from experienced Debt Advisers and Supervisors, we will offer the opportunity to:

  • Provide quality debt advice support
  • Ensure all work meets the quality requirements of the funder
  • Ensure all case records are written up in a timely manner

To contribute to the team

  • Work to an agreed training plan
  • Be an active member of the team
  • Compliance with policies and procedures of your employing organisation

For an application pack or to find out more please email: Sue Cunningham CEO on


CVs and covering letters are not accepted so please contact us for an application pack.

Job Features

Job CategoryAdvice
Job IDGL0077672A
Closing Date21/10/2020
Reports toSue Cunningham
Contract Term12 Months
Salary£18,000-£20,000 - depending on levels of experience

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